Vertex Connect Help Center
Launch Vertex
Go to Customer Portal
FAQs and Troubleshooting
Getting Started
Introduction to Vertex Connect
Quick start for new users
Quick start for administrators
What's new in Connect
File Management
Managing files and folders
File basics
File versions
Sharing files
Merging models
Basic Model Interactions
Administrators
Measurement
FAQs and Troubleshooting
User Interface Basics
3D Snapshots
Vertex Stories
Story basics and workflows
Story attachments
Story snapshots
Story comments
2D Markup & 3D Pins
Team Workspaces
Cross Sections
Mating
Customer Support
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Vertex Connect Help Center
FAQs and Troubleshooting
Getting Started
Introduction to Vertex Connect
Quick start for new users
Quick start for administrators
What's new in Connect
File Management
Managing files and folders
File basics
File versions
Sharing files
Merging models
Basic Model Interactions
Administrators
Measurement
FAQs and Troubleshooting
User Interface Basics
3D Snapshots
Vertex Stories
Story basics and workflows
Story attachments
Story snapshots
Story comments
2D Markup & 3D Pins
Team Workspaces
Cross Sections
Mating
Customer Support
FAQs and Troubleshooting
Who is my administrator?
How do I get a new password?
What browsers are supported?
What's the difference between a Connect User and a Story User?
Why do parts appear gray in the BOM?
Model tessellation looks bad
Is There A Faster Way To Scroll Through Large BOMs?
Zipped or Packaged Assembly Troubleshooting
What do the file import errors mean?