Add Or Respond To Comments In A Story Snapshot

Desktop

  1. Open a story and from the Story Overview, on the Snapshots tab, click the snapshot to which you want to add or respond to a comment.
  2. Under Comments, do one of the following, and continue to the next step:
    • To reply to a comment, click an existing comment, and then click Reply.
    • To create a new comment, at the bottom of the panel, click Add a comment.

    Tip: To expand or collapse a comment thread, click empty space in the thread’s first comment.

  3. Do one or more of the following:
    • Type your comment. If you want to draw someone’s attention to the comment, @mention them.
    • If you want to add additional content to the comment, do the following:
      To Do This
      Attach a snapshot 1. Set up the view, and click Capture Snapshot .
      Include pins in a snapshot

      1. Set up the view, and click Add Pin.

      2. Click the areas in which you want to place a pin.

      3. When you’re done adding pins, at the bottom of the viewing area, click Done.

      A snapshot thumbnail with your pins is added to the comment.
      Save markup in a snapshot 1. Set up the view, and click Add Markup .
      2. Use the Arrow , Ellipse , and Freeform tools to draw in the view. To make the ellipse a circle, hold Shift as you drag to draw.
      3. When you’re done adding markup, at the bottom of the viewing area, click Done.
      A snapshot thumbnail with your markup is added to the comment
      Attach files to a snapshot

      1. Click Add Attachments .

      2. Navigate to the file that you want to attach and click Open.

       

      Note: Each comment can include up to 10 snapshot thumbnails. If you need to include more than 10, create a new reply or new comment.

  4. When you’re done adding text and snapshots, click Submit.

    Your comment is added, and email notifications are sent to the following:

    • For replies to existing comments, email is sent to all collaborators and @mentions.
    • For new comments, email is sent to the story creator and @mentions.

Mobile

  1. Open a story, and on the Snapshots tab, tap the snapshot to which you want to add or respond to a comment.
  2. In the upper-right tap Comments .
  3. In the Comments list, do one of the following:
    • To reply to a comment, tap an existing comment, and at the bottom of the page, tap Reply.
    • To create a new comment, at the bottom of the page, tap Add a comment.
  4. Do one or more of the following:
    • Type your comment. If you want to draw someone’s attention to the comment, @mention them.
    • If you want to attach an image to the comment, tap Attachment  and take a photo or video, or browse to an existing photo or file.
  5. When you’re done adding text and attachments, and tap Submit .

    Your comment is added, and email notifications are sent to the following:

    • For replies to existing comments, email is sent to all collaborators and @mentions.
    • For new comments, email is sent to the story creator and @mentions.

Note: Currently, you can view snapshots, pins, and markup that were added to comments, but you can only add them in a desktop environment.